Receiving spam emails can be a big threat to you. It can intrude on your privacy or damage your system files. But why does it occur when Outlook has an in-built filter? The only possible reason is that the outlook spam filter is not working or is misconfigured.
In that case, you need to find the causes of this issue. Find out why the spam filter is not working? And then learn how to fix it?
Possible Causes of Why Outlook Spam Filter Not Working?
The outlook spam filter is an in-built feature in Outlook. Its task is to find junk mail sent with malicious purposes. But, if you can see such messages or emails in your inbox, something is wrong with the spam filter.
- The interface of the software does not support the Outlook spam filter.
- The settings of the spam folder are incorrect.
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Resolve Outlook Spam Filter Not Working
One of the primary reasons is a misconfigured outlook spam filter. Therefore, you need to understand its options and change them to fix the issue.
1. By Default, Set to Low Filtering
First, check the filtering option. See if it is set to Low filtering. If so, you may still get the spam emails in your inbox.
In that case, set the filtering option to High to work more effectively.
- Open your outlook account.
- Then tap on the Home tab.
- Now, select the Junk option.
- A drop-down list will appear. Tap Junk Email options.
- From here, select “High: most junk….”
2. Add Email Addresses to Safe Senders List
Another method to resolve the issue is adding email addresses to the Safe Senders list. It will ensure that emails from those senders appear only in your inbox.
To do so, follow these steps:
- On your outlook windows, tap on the Home tab.
- Now, select the Junk option.
- From the drop-down list, choose Junk Email options.
- After that, tap on Safe Senders List to add the email addresses.
- Then, tap the Add option.
- Add all the names, email addresses, and domains you wish to receive in your inbox.
3. Check the Blocked Email List
Lastly, go through the blocked email list. Check if your email address or the one you’re expecting is there. If, by chance, the email address is on the blocklist, move it from there. Later, save it in the Safe Senders List, so it doesn’t get lost again.
Note: Please remember that the emails in the spam or junk folders last only for 30 days. Later, they get deleted automatically. Hence, if you’re missing any important mail, do check it now. Otherwise, there is no way to retrieve it once it’s gone.
Wind up:
We hope this guide helps you with this issue. If in the future, you face the problem of the outlook spam filter not working again, you can apply these methods. Check these settings as the first aid. But, if the issue isn’t resolved, feel free to contact us for help.
